These terms and conditions are the contract between you and Kernow Wine Ltd (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them.

We are Kernow Wine Ltd, a company registered in the UK, company number 13097513. Our address is Middle Cadwin Farm, Lanivet, Cornwall. PL30 5JN.

You are: Anyone who uses Our Website.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.

The terms and conditions:

1.          Definitions

In this agreement:

“Carrier”means any person or business contracted by us to carry Goods from us to you.
“Content”means any content in any form published on Our Website by us or any third party with our consent.
“Goods”means any of the goods we offer for sale on Our Website, or, if the context requires, goods we sell to you.
“Our Website”means any website of ours, and includes all web pages controlled by us.
“Post”means display, exhibit, publish, distribute, transmit and/or disclose information, Content and/or other material on to Our Website, and the phrases “Posted” and “Posting” shall be interpreted accordingly.

2.          Interpretation

In this agreement unless the context otherwise requires:

3.          Our contract with you

4.          Acceptance of your order

5.          Price and payment

6.          Security of your credit card

We take care to make Our Website safe for you to use.

7.          Cancellation and refunds

This and the following paragraph apply if you buy as a consumer as defined in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”). Provided the Regulations apply to the transaction concerned, then the following terms apply to the contract.

8.          Liability for subsequent defects

9.          Delivery and pick up

10.      Foreign taxes and duties

11.      Goods returned

These provisions apply if you buy from us other than being a Consumer. The following rules apply to return the faulty Goods:

12.      Disclaimers

13.      Your account with us

14.      Restrictions on what you may Post to Our Website

You agree that you will not use or allow anyone else to use Our Website to Post Content which is or may:

15.      Your Posting: restricted content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.

In addition to the restrictions set out above, a Posting must not contain:

16.      How we handle your Content

17.      Removal of offensive Content

18.      Security of Our Website

If you violate Our Website we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

19.      Indemnity

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

20.      Intellectual Property

21.      Dispute resolution

In this paragraph the term “ADR Provider” means an approved body under the Alternative Dispute Resolution for Consumer Dispute Regulations 2015.

The following terms apply in the event of a dispute between the parties:

22.      Miscellaneous matters

It shall be deemed to have been delivered:
if delivered by hand: on the day of delivery;
if sent by post to the correct address: within 72 hours of posting;
If sent by email to the address from which the receiving party has last sent email: within 24 hours if no notice of non-receipt has been received by the sender.

Notice of right of cancellation: Right to Cancel and Model Cancellation Form

Information about your statutory right to cancel

Your right to cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire 14 days after the contract was made. That means you can cancel before you have downloaded the product or we have delivered it to you.

How to cancel

To meet the cancellation deadline, it is enough for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement, sent to us by post or e-mail.

You may use the attached model cancellation form, but you can use your own words as long as your intention is clear.

Model cancellation form

To Kernow Wine Ltd, Middle Cadwin Farm, Lanivet, Cornwall. PL30 5JN or email to info@kernowine.co.uk

  • I/We hereby give notice that I/we cancel my/our contract of sale of the following products [enter details of goods and any reference].
  • Ordered on [date] / received on [date],
  • Name: [enter name or names in which the order was made],
  • Address: [enter your address],
  • Signature: (only if this form is notified on paper)
  • Date: